Shipping and Delivery policy

Shipping & Delivery Policy Thank you for shopping with Ugma.

1. Order Processing All orders are processed within 1–3 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
2.  Shipping Timeline Estimated delivery timelines: Metro Cities: 3–5 business days Other Locations: 5–8 business days Delivery times may vary depending on courier availability and external factors.
3. Shipping Charges Shipping charges, if applicable, will be displayed during checkout. We may offer free shipping on selected orders or promotional campaigns.
4.  Order Tracking Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.  
5.  Incorrect Address Customers are responsible for providing accurate shipping details. We are not liable for delivery issues caused by incorrect or incomplete addresses.
6.  Contact Information For shipping-related support: Email: support@ugma.in Phone: +91-9518853567